We attach great importance to the confidentiality of your personal data and inform you in this privacy statement how we handle the data you provide to us via our website or otherwise. In the digital processing of your personal data, we adhere to the General Data Protection Regulation (GDPR). This means that we process your personal data properly and carefully, in accordance with the GDPR.
This privacy statement applies to all our services and agreements. By using our website or entering into an agreement, you indicate that you accept our privacy policy.
Which data and why?
Personal data are all data that can provide information about an identifiable natural person. We use and process your name, address, telephone number, e-mail address, bank details, bid and purchase history, among other things. We need this information to contact you, to be able to carry out and fulfill the agreements made with you. We may also use this information to send you informational or commercial messages related to our business, provided you have given permission. If you visit our website, we can monitor your surfing behaviour via cookies – more about this can be found below.
Appropriate use
We only process personal data to provide services that meet our business goals, such as the sale of art. We only provide the data to third parties when this is necessary for the execution of the agreements that we conclude with you, such as the hiring of transport services. We require these third parties to handle the data with care and use it exclusively for the purpose for which we make it available to them.
The services we perform in the context of our business goals include:
- Delivery of sold works of art.
- Bringing and showing works of art on the spot.
- Accounting processing of purchase and/or rental agreements.
- Execution of restoration, framing or valuation assignments.
- Advice and consultation in the context of purchasing art or building up a collection.
Newsletter
We like to inform you – provided you have given permission – about the art selection of Olla Art, interesting (art historical) facts and current art events such as exhibitions and fairs. We do this by sending (digital) newsletters and also use your personal data for this.
If you no longer wish to receive newsletters, you can unsubscribe at any time.
Security
We think it is important that your data is safe. That is why we take appropriate technical and organizational measures to prevent loss, misuse or theft of your personal data. The data is stored, password protected and the people who work with it are bound by confidentiality.
This confidentiality obligation can be broken if we are required to provide information about you on the basis of laws or regulations, for example to investigative authorities.
Retention period
We do not store your personal data any longer than necessary. This can differ per situation. We use the statutory retention period as a reasonable starting point.
Cookies
Our website may use cookies. Cookies are small files that can be placed on your computer to help us analyse how visitors use our website and to improve the user-friendliness of the website. You will be asked if you wish to accept these cookies. You can optionally set your browser to automatically accept or refuse cookies.
The information generated by the cookies about your use of the website can be transferred to the servers of a third party, such as Google. The information that Google collects is anonymized as much as possible. Google is affiliated with the United States Department of Commerce’s Safe Harbor program. This means that there is an appropriate level of protection for the processing of any personal data. If desired, please refer to Google’s privacy policy.
Your rights
You have the right to inspect the personal data that we process, the right to correct or have this data removed. You also have the right to request us to transfer the digital data that we process to a third party to be notified by you.
If you want to know which personal data we process about you, you can submit a written request to us to have access to this information.
In the event of complaints about the processing of your personal data, we would like to hear from you and we will resolve this with you. Should we nevertheless not be able to reach an agreement, you have the right under privacy legislation to file a complaint with the privacy supervisor, the Dutch Data Protection Authority.
You can send your requests or complaints to info@olla-art.com.
Our policy
We handle registered data such as e-mail addresses and names carefully. We do not sell e-mail addresses or other data and do not hand over anything to third parties for commercial purposes. We also handle data that is sent to us with contact forms or by e-mail carefully. This personal data is treated as confidential information.